I’m sad to hear that On the Route is closing. It’s a great bike shop. I’ve bought bikes from there before and taken in multiple bikes for service. As someone who loves cycling, owning a bike shop sounds fun, but I suspect it’s a lot like people wanting to own a bar. It’s gotta be a tough business to make consistently profitable.
The bike industry is clearly having a vicious post-covid hangover right now. Most manufacturers are offering steep discounts on bikes, and there are lots of good deals to be had. Hopefully the industry comes out better for it, and they get back to offering solid bikes with reliable components.
In the meantime, support your local bike shop.